Planning, conceptual design and implementation: How to do it right

E-Commerce Design & Enterprise Technologies

Are you planning to relaunch your existing shop or engaging in some blue-sky thinking about a completely new online store? Our expert knowhow in the e-commerce market and profound insights into users and their needs make us the ideal partner for your ambitions. We can offer you a perfect combination of effective consulting, careful conceptual design, and pragmatic implementation. With our agile methods and forward-looking mindset, we can assist your project from its very first plans to important milestones chosen with you and to the successful completion of your plans.

What you want to know

  • What are my goals for my business?
  • Which project targets and KPIs do my business goals imply?
  • How can I align my project goals with the perspective of my clients?
  • How can I reconcile the different needs and interests of my stakeholders?
  • How can I keep my loyal clients and excite new customers at the same time?
  • How can I improve the conversion rate (actual sales) in my store?
  • Which current e-commerce trends are relevant for my target group, and which USP can set my business apart from my competitors?
  • How can I make my website more appealing for mobile users?

How we help you

We will analyse your business model and your online activities. From user management or content and design to payment models: We know the right success factors, the pitfalls to be avoided, and the needs and wishes of customers to be fulfilled. We identify potential improvements and understand the requirements for your new online store. We will team up with you to define your goals and put in place a solid basis for planning and implementing a powerful solution.

Get in touch

Our e-commerce design services & technologies in brief

  • Requirements management
  • Business analysis & KPIs
  • E-commerce consulting
  • E-commerce platforms
  • Information architecture
  • User experience design
  • Digital omni-channel solutions
  • Web app development
  • Interaction design
  • Backend development
  • System integration

Success for your E-Commerce Project

Expert advice and practice-oriented implementation

Careful planning is the secret ingredient: For your e-commerce project to succeed, you need to understand your vision for your business, the goals for the project, and the specific KPIs and relevant project requirements from the content and IT perspectives, long before your project gets going.

As consulting experts and a specialist agency, we can offer you a perfect combination of planning, conceptual design, and implementation services. Our profound knowledge of the e-commerce market and its users and their needs makes us the right choice of (strategic) consultants for you. We will work with you to discover what e-commerce and omni-channel concepts can do for your business.

The cornerstone: A detailed requirements analysis and exactly defined goal

We take care to understand your goals, define your target group, and design a focused strategy as the basis for effective and powerful actions on the ground. We host workshops with your management and specialist teams to analyse your specific requirements and ambitions as the basis for a roadmap that really matches your business. This includes the right definition for the project as a whole and the detailed requirements concerning organization, timing, and budget. We will work with you to set up effective project teams and plans and assist you with your investment plans

and cost estimates.

When you are ready to implement your solution, our experienced colleagues can contribute their agile methods, their fine-tuned sense for potential risks, and their unique ability to stay on top of even the busiest phases in the most complex of projects – all to make sure that your project will be the success you want it to be.

Understand the trends that really matter

Innovation is key when it comes to picking the right e-commerce strategy for you. In order to stay successful in the market, it is essential to keep evolving. We know the newest trends and will work with you to find the innovations that truly matter to your business and your target groups. We know the advantages, but also the challenges and risks of every trend and can offer you our strategic advice – unbiased and independent for you.

The right mobile solution for you

Mobile e-commerce is another topic that we are excited. Recent years have seen an increasing shift towards mobile traffic, and mobile revenues are growing steadily. No e-commerce provider can continue to thrive without a long-term mobile strategy. We can support you with independent and neutral advice and help you pick the right measures and services to really boost your site’s mobile performance.

Your contact at nexum
Svenja Lambertz

Svenja Lambertz

Head of Business Unit E-Commerce & Engagement Platforms